We welcome feedback and inquiries from Malaysian players, industry professionals and journalists. The fastest way to reach us is by email. Please use the address that best matches your inquiry so your message reaches the right team member quickly.
We aim to respond to all messages within 2 business days. For urgent responsible gambling concerns, please use the helpline numbers at the bottom of this page rather than waiting for a reply from us.
General inquiries
For general questions about the website, the Maxim88 platform we cover, or how to find specific information on maxim88play.vip:
Email: info@maxim88play.vip
Please include a clear subject line (for example “Question about live casino baccarat”) and tell us which page you were reading when the question came up. This helps us answer quickly and improve the page for future visitors.
Editorial corrections and feedback
If you have found a factual error, an outdated RTP figure, a broken link or anything else that needs correcting, please let us know. We take accuracy seriously and we investigate every tip we receive.
Email: editorial@maxim88play.vip
Include the URL of the page concerned, a description of the issue and, where possible, a link to a primary source that supports the correction (for example a provider’s own paytable or a regulatory licence listing).
Partnerships and business inquiries
We are selective about partnerships and accept only arrangements that do not compromise our editorial independence. If you represent a game provider, operator, certification body or responsible-gambling organisation and you would like to discuss a working relationship, please reach out.
Email: partners@maxim88play.vip
Please include your organisation name, your role, a brief description of what you are proposing and relevant supporting links. We do not accept payment for positive coverage and we do not publish sponsored articles that are presented as editorial content.
Privacy and data requests
For any request under Malaysia’s Personal Data Protection Act 2010 (PDPA) — including requests to access, correct or delete any personal data we may hold about you — please use the general email above and mention “Privacy request” in the subject line.
Because this website does not operate user accounts and does not collect personal data from casual visitors, most privacy requests will result in a confirmation that we hold no data about you. Full details are set out in our Privacy Policy.
Press and media
Journalists, bloggers and researchers are welcome to cite any content on this website so long as attribution and a direct link back to the original page are provided. For interview requests or commentary on the Malaysian online gambling industry, contact our editorial address with a short outline of the angle and the publication deadline.
Responsible gambling support
If you or someone you know is struggling with gambling, please contact an established helpline directly. They are staffed by trained counsellors and are available around the clock.
- NCPG Malaysia (National Council on Problem Gambling): ncpg.org.sg — confidential online resources and helpline.
- GamCare: gamcare.org.uk — free support, information and counselling.
- Gamblers Anonymous Malaysia: search local meetings via gamblersanonymous.org.
Our own responsible gambling page has further resources, including warning signs, self-exclusion guidance, deposit-limit information and a short self-assessment.
Response times and expectations
We reply to most messages within 2 business days. Complex editorial inquiries (for example fact-checks that require us to contact a game provider) may take longer. If your message is urgent, please say so clearly in the subject line.
We are not able to help with account-related questions about the Maxim88 platform itself — things like withdrawal delays, bonus disputes, KYC document requests or technical problems with the gaming client. For those matters please contact Maxim88’s own customer support directly through the platform.
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